We shall be building up a solid and useful source of information on this area of our site. If you have any suggestions or comments, please let us know. In the meantime, we have included a number of Frequently Asked Questions about Telemarketing in general and Stormark specifically. What is Telemarketing and Telesales? So what do I want? Telemarketing or Telesales? What's the difference between Inbound and Outbound Telemarketing? Why do companies specialise in Inbound and Outbound? What is an ACD System? Can Stormark do this? So you can't do Inbound? What is DRTV? What are your hours of opening? Do you call Internationally? Do you work on a commission basis? What other services apart from Outbound Telemarketing do you provide? What type of Training courses do you provide? What type of Consultancy do you do? Who or what is the DMA? What is Telephone Preference Service (TPS)?

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